Handling of Blockchain Hard Forks
From time to time, blockchain networks may undergo a hard fork or mainnet upgrade. A hard fork can create a new token or chain that differs from the original network.
PantherTrade will share updates about any forks that are supported through our official channels. For forks that are not supported and do not require immediate user action, the resulting tokens will not be credited or made tradable on the platform.
How does PantherTrade handle hard forks:
- We evaluate each fork for security, technical stability, and regulatory compliance before deciding whether to support it.
- We will notify users via our official website, user portal, or email in the following scenarios:
- We choose to support a hard fork
- There is a mandatory fork event
- In rare circumstances, if we are unable to support a token’s fork and timely user action is required
- Where practicable, we will provide advance notice—typically at least 7 days—to allow adequate time to prepare.
- The notice will include the following contents:
- Key facts
- Distribution Timeline
- Listing Status (where applicable)
- Service Impact
- User action required (where applicable)
- Risks and disclaimers (brief: volatility, possible delays, deposits to wrong chain may be lost)
- Last updated timestamp and where to find updates (status page link/official channels)
What users should do during a scheduled fork:
- During a fork, deposits, withdrawals, and trading of the affected asset may be temporarily suspended. Do not deposit, withdraw, or trade the affected asset until PantherTrade confirms that services have resumed.
- Transactions sent to unsupported chains may result in permanent loss of funds.
Outcome Announcement Notifications:
- We will announce the outcome of our assessment via the official website, user portal, or email once it is completed.
Bitcoin 
Ethereum 
