Onboarding
- What type of account can I open
- What documents are required to open an account
- What are the eligibility requirements to open an account
- How do I know if my account is approved
- How do I open an account

Account Management
- Description of dormant account
- How do I update my account opening information
- Description of risk tolerance assessment
- Description of exposure limit

Deposits & Withdrawals
- What cryptocurrencies can I receive and send
- How do I deposit cryptocurrencies
- How do I add an address to my whitelist
- How do I withdraw cryptocurrencies

Trading
- What are the trading hours and trading rules for cryptocurrencies?
- When can I sell the cryptocurrency I bought? Is there any limit on how frequently I can engage in intraday trading?
- Can I use margin to trade cryptocurrencies
- Can I short sell cryptocurrencies
- What type of order can I place
- What time in force is available when placing an order
- What cryptocurrency pairs can I trade on PantherTrade
- What are the minimum and maximum quantities of cryptocurrency I can trade?
- What is the maximum position size I can hold for cryptocurrency
- Are there price protection mechanisms for crypto trading
- What is the minimum quantity change I can make to a crypto trading order
- What is the minimum price change I can make to a crypto trading order
- Arrangement for delay or failure of trading system
- What is the market volatility control mechanism (VCM)? How is the spread ratio set?

Fees & Statements
- How are crypto trading fees charged
- How are crypto withdrawal fees charged?
- Where can I view my statements
- Should I pay taxes for crypto trading

Account Security
- Trading Password FAQ

Policy & Disclosure
- PantherTrade Token Admission Rules
- PantherTrade Client Agreement
- PantherTrade Disclaimer
- PantherTrade Privacy Policy Statement
- PantherTrade Risk Disclosure Statement
- PantherTrade Tax Self-Certification Statement
- PantherTrade Perjury Statement
- PantherTrade Federal Electronic Signatures in Global and National Commerce Act

Announcement
- Cancun Upgrade of the Ethereum network
- Panthertrade (Hong Kong) Limited Obtains VATP License Approval from the SFC
- Holiday Notice (May 2025)
- Pectra Upgrade of the Ethereum network

Others
- What should I do if I have problems

Pectra Upgrade of the Ethereum network

To support the Pectra Upgrade of the Ethereum network, PantherTrade will suspend the deposits and withdrawals of tokens on ETH, starting at 17:30 on May 7, 2025. We will notify you once the service is resumed. We apologize for any inconvenience caused and appreciate your understanding.

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