Onboarding
- What type of account can I open
- What documents are required to open an account
- What are the eligibility requirements to open an account
- How do I know if my account is approved
- How do I open an account

Account Management
- Description of dormant account
- How do I update my account opening information
- Description of risk tolerance assessment
- Description of exposure limit

Deposits & Withdrawals
- What cryptocurrencies can I receive and send
- How do I deposit cryptocurrencies
- How do I add an address to my whitelist
- How do I withdraw cryptocurrencies

Trading
- What are the trading hours and trading rules for cryptocurrencies?
- When can I sell the cryptocurrency I bought? Is there any limit on how frequently I can engage in intraday trading?
- Can I use margin to trade cryptocurrencies
- Can I short sell cryptocurrencies
- What type of order can I place
- What time in force is available when placing an order
- What cryptocurrency pairs can I trade on PantherTrade
- What are the minimum and maximum quantities of cryptocurrency I can trade?
- What is the maximum position size I can hold for cryptocurrency
- Are there price protection mechanisms for crypto trading
- What is the minimum quantity change I can make to a crypto trading order
- What is the minimum price change I can make to a crypto trading order
- Arrangement for delay or failure of trading system
- What is the market volatility control mechanism (VCM)? How is the spread ratio set?

Fees & Statements
- How are crypto trading fees charged
- How are crypto withdrawal fees charged?
- Where can I view my statements
- Should I pay taxes for crypto trading

Account Security
- Trading Password FAQ

Policy & Disclosure
- PantherTrade Token Admission Rules
- PantherTrade Client Agreement
- PantherTrade Disclaimer
- PantherTrade Privacy Policy Statement
- PantherTrade Risk Disclosure Statement
- PantherTrade Tax Self-Certification Statement
- PantherTrade Perjury Statement
- PantherTrade Federal Electronic Signatures in Global and National Commerce Act

Announcement
- Cancun Upgrade of the Ethereum network
- Panthertrade (Hong Kong) Limited Obtains VATP License Approval from the SFC
- Holiday Notice (May 2025)
- Pectra Upgrade of the Ethereum network
- Service Resumption Notice - Pectra Upgrade Completed

Others
- What should I do if I have problems

Service Resumption Notice - Pectra Upgrade Completed

The Ethereum network Pectra Upgrade has been successfully completed. PantherTrade has resumed ETH and token deposits/withdrawals as of 18:35 HKT on May 7, 2025. Thank you for your patience and continued support.

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