Important Announcement: AVAX (Helicon) Network Upgrade (20260922)

Dear PantherTrade Users,

To support the AVAX (Helicon) network upgrade, and to enhance the overall trading experience, PantherTrade will conduct a system optimization upgrade on 22 Sept 2026.

System Upgrade Schedule

• Scheduled Maintenance Period: 22:00 on 22 Sept 2026 - 00:00 on 23 Sept 2026 (UTC+8)

Impact on Related Token (AVAX) Services During the Upgrade

• Virtual Asset Deposit, Withdrawal and Refund Services: Suspended

• Whitelisting Service: Suspended

• Incomplete Deposit and Withdrawal Arrangements: Deposit and withdrawal orders not completed before 22:00 (UTC+8) on 22 Sept 2026 will be processed in the order of instruction submission time after services resume.

• Wallet Addresses Pending Verification: During the upgrade, the wallet status on the wallet list will not change; users can check the latest verification status of wallet addresses on the web platform after service resumption. Incomplete wallet address verification instructions initiated before the upgrade will be processed in the order of submission time after the platform reopens.

• Other Platform Services (including AVAX trading pairs and deposit and withdrawal services for other tokens) will continue to operate normally.

Recommended Actions

• Please note that platform services may be subject to intermittent disruption during system maintenance. To avoid delays to account transactions and operations, advance arrangements are recommended.

• All functions will automatically and fully resume once the maintenance is completed, which may be earlier than planned, and no further separate notice will be issued.

PantherTrade reserves the right to adjust the maintenance schedule and duration where reasonably necessary to ensure system security and stability. Should there be any adjustment to the maintenance schedule or scope of impact, we will promptly update you through our official channels. We sincerely apologize for any inconvenience this may cause and greatly appreciate your trust, patience, and cooperation. If you have any questions, please contact the PantherTrade Customer Relations Team at: support@panthertrade.com

Security and Anti-Fraud Reminder

Please be vigilant against fraudulent messages impersonating PantherTrade. Under no circumstances will PantherTrade staff request your One-Time Password (OTP), login password, or any other sensitive information via email or SMS. If you receive any suspicious or fraudulent message, do not reply, do not click on any links, and do not provide any information. Please contact the official PantherTrade Customer Relations Team immediately for verification.

PantherTrade Customer Relations Team